Terms of use

These terms apply to schools that use IlmSchool and to everyone who signs in to it — school staff, parents and students. By using the service you agree to them.

1. Accounts

• The school creates accounts for its staff, parents and students and decides what each role can do.
• Keep your password private and use two-step sign-in where offered. Tell the school straight away if you think your account was used by someone else.
• Use only your own account. Viewing or changing records you are not allowed to is not permitted.

2. The school's responsibilities

• Record accurate information and have the right to record it, including consent from parents where needed.
• Give each person only the access their job needs, and remove access when someone leaves.
• Check payments against the school's bank or wallet statement before approving them.

3. Trial, packages and payment

• New schools get a free trial of 14 days. After that, a package is needed to keep making changes.
• Prices are shown in Pakistani rupees. Each package has limits (students, campuses, staff) and included modules.
• If a subscription ends, the school stays read-only for 30 days so it can renew or export its data; nothing is deleted during that time.

4. Acceptable use

• Do not upload unlawful content, try to break the security of the service, or use it to send spam.
• Messages to families must come from the school and be about school matters.

5. Your data

The school owns its data and can download it at any time. How we handle it is explained in the privacy policy.

6. Service

We work to keep the service available, secure and backed up, and we may improve or change features over time. Planned maintenance is announced in advance where possible. Offline features keep working during internet outages and sync when the connection returns.

7. Responsibility

The service is provided to help schools manage their work. Decisions about students, fees and staff remain the school's. To the extent the law allows, our responsibility for any loss is limited to the fees the school paid in the previous twelve months.

8. Ending

A school can stop using the service at any time. We may suspend an account that breaks these terms, after telling the school where possible.

9. Law and contact

These terms are governed by the laws of Pakistan. Questions: the contact details on our website.